Privacy Policy

Angel Plastics Ltd is a data controller and we are responsible for your personal data (referred to as we, us or our in this privacy notice). This privacy notice provides you with details of how Angel Plastics Ltd ("APL") collect and process your personal information through your use of our services or our website

APL is registered with the Information Commissioners Office as a data controller under registered number ZA420402. If you have any questions regarding this privacy notice or how APL collects and processes your personal information please contact:

Angel Plastics Limited

Stephen Cobb

Unit 4 Sandiford Road, Sutton, Surrey, SM3 9RD

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues ( We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes or you feel that the information we hold about you is incorrect by emailing us at

What Personal Information Will We Hold About You

Personal information means any information capable of identifying you. It does not include anonymised data which is information that does not contain information that can identify you or the information that could identify you has been removed.

We may process certain types of personal data about you as follows:

  • Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
  • Contact Data may include your billing address, delivery address, email address and telephone numbers.
  • Financial Data may include your bank account and payment card details, although these are not held by APL if you transact through our website.
  • Transaction Data may include details about payments between us and other details of purchases made by you.
  • Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our website.
  • Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
  • Usage Data may include information about how you use our website, products and services.
  • Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

APL may also process aggregated data from your personal information but this data does not reveal your identity and as such in itself is not personal information. An example of this is where we review your usage data to work out the percentage of website users using a specific feature of our site. If we link the aggregated data with your personal information so that you can be identified from it, then APL shall treat the aggregated data as personal information.

APL do not collect any sensitive information about you though your use of our website. Sensitive information refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. APL do not collect any information about criminal convictions and offences.

How We Collect Your Personal Information

We collect data about you through a variety of different methods including:

You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:

  • Order our products or services;
  • Create an account on our site;
  • Request resources, ask us questions, request information about APL or its products or you request marketing information be sent to you;
  • Give us feedback.

As you use the APL website, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.

How We Use Your Personal Information

We will only use your personal information when legally permitted. The most common uses of your personal data are:

  • Where we need to perform or to negotiate a contract between you and APL.
  • Where we need to perform or to negotiate a contract between you and APL.
  • Where we need to comply with a legal or regulatory obligation.

Generally, unless you are establishing an account with us we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or post. You have the right to withdraw consent to marketing at any time by emailing us at

Set out below is a description of the ways APL intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant. We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.

Purpose or Activity

Type of Personal Information

Lawful Basis of Processing

An enquiry from you to APL regarding APL or its product or services.

Name, address, contact information

Legitimate interest in responding to an unsolicited request for information.

Purchase of products from the APL website as a guest user

Name, billing address, contact details, delivery address

For the performance of the contract of sale between you and APL.

Register for an account or a trade account on the APL Website

Name, billing address, contact details, delivery address, delivery preferences, bank details.

We will seek your consent when you register for an account on the APL website.

Retention of order details and payments

Name, billing address, contact details, delivery address, transaction details.

APL’s compliance with legal obligations under taxation and accounting legislation.

Please email us at if you would like details about the specific legal ground we are relying on to process your personal information.

You will only receive marketing communications from APL if you have:

  • Requested information from us or purchased goods or services from us; or
  • If you provided us with your details and provided your consent for APL to provide marketing information to you at the point of entry of your details;
  • In each case, you have not opted out of receiving that marketing.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

We will only use your personal information for the purposes for which APL informed you when we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing or seek your consent.

APL will only process your personal information without your knowledge or consent where this is required or permitted by law.

Transfer and Disclosure of Your Personal Information

APL may have to share your personal information with the parties set out below:

  • Service providers who provide IT and system administration services;
  • Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services;
  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances;
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal information and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

APL do not process your personal information outside of the EEA. If this changes we will seek you consent before permitting or transferring your data outside of the EEA.

Security of Your Personal Information

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Personal Information Storage and Retention

APL will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law APL have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see below (Your Rights Regarding the Personal Information We Hold About You) for further information.

In limited circumstances APL may anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your Rights Regarding the Personal Information We Hold About You

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal information;
  • Request correction of your personal information;
  • Request erasure of your personal information;
  • Object to processing of your personal information;
  • Request restriction of processing your personal information;
  • Request transfer of your personal information;
  • Right to withdraw consent.

You can see more about these rights at:

If you wish to exercise any of the rights set out above, please email us at please note that we will contact you to confirm your identification prior to accepting any request to amend, vary or delete your personal information.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

APL try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Cookies on our Website

"Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. Angel Plastics does make use of cookies. Our cookies do not contain any personally identifiable information. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. Cookies are required for our online sign-up pages. Please ensure they are switched on when ordering.